Terms & licenses

When you buy a printable file (STL/STEP/etc.), you get a license to use it — you do not own the design itself. Two license levels exist:

• Personal: print for yourself, as many copies as you like. No selling prints, no sharing the file.
• Commercial: print and sell physical copies you make from the file. Still no sharing or reselling the file itself.

Which level you get is stated at purchase and by your subscription tier. Redistributing, reuploading, or reselling the raw files is never permitted under any license.

A subscription grants ongoing access to download files in its scope while the subscription is active. Commercial print-and-sell rights granted by a subscription are valid only while that subscription is active.

If you cancel: physical items you already made and sold are unaffected, but your right to keep producing and selling new copies from subscription files ends when the subscription ends. Downloading the entire catalog and cancelling to keep selling indefinitely is a breach of these terms.

The Cream of the Crop tier is the only tier that unlocks files marked premium; no other tier unlocks them regardless of how old the file is. Premium files may also be bought outright as one-time purchases.

Models are versioned. If you own a version and a newer paid version is released, you pay only the difference between the two current prices — recomputed live, so if the older version's price changes later, your upgrade cost tracks it. Some upgrades are marked free for existing owners.

Commission work — custom builds, repairs, CAD, design, web, and photography — is quote-based. “Request a quote” sends me an inquiry; it is not an order and does not charge you. From there most services move to a short scheduling step where you pick call times so we can talk through the details.

“Booking” a commission means we've agreed on scope and I've put you on the bench — not that money has changed hands. Any payment terms (deposit, milestones, or on-completion) are agreed in writing before work starts. Quotes are estimates in good faith and may change if the scope does; I'll always confirm before charging.

For print-on-demand you upload a model and I send a firm price after slicing it. Uploading is free and nothing is charged until you approve the quote and pay on-site. Any instant estimate shown at upload is a rough ballpark, not the final price. Once you pay, the request becomes a made-to-order print and moves through the same paid → printing → shipped flow as other physical orders.

Uploaded models are stored privately and used only to prepare and fulfill your print. I don't redistribute or reuse your files.

Printed parts — from the store or from a print-on-demand quote — are made to order on my own print farm and ship within the United States only. The listed or quoted price includes postage. Orders move through pending → printing → shipped, which you can track on your dashboard.

Digital files:because they're delivered instantly, purchases are non-refundable once the file has been downloaded. If something is genuinely broken, email me and I'll make it right.

Physical & print-on-demand prints: cancellable for a full refund any time before the order enters the printingstate. Once printing has started, a made-to-order print can't be refunded — but if a print fails on my end, arrives damaged, or doesn't match the approved quote, I'll remake or replace it at no charge. A model that's unprintable as supplied isn't charged.

Commissions: refund terms for custom work are set in the written agreement for that project before it begins.

Downloads are rate-limited per account (a rolling window) to deter bulk extraction. Normal use never hits the limit; if you do, it simply asks you to wait a bit. New subscribers have a tighter limit during their first days.

Sharing, leaking, reselling, or reuploading purchased files — or continuing to sell prints from subscription files after cancelling — violates these terms. Every download is logged to an audit trail tied to your account. Accounts found redistributing may be terminated without refund, and I reserve the right to pursue the matter further.