How I work, in plain language

Every job is quoted with a realistic timeline before you're charged. A single print is usually a few days depending on the current queue; full builds and CAD work take longer, and I'll say so up front.

If something's going to slip past the estimate, I'll message you rather than let a date pass quietly.

Physical prints and builds ship within the United States, with postage included in the quoted price. You'll get tracking once it's on the way.

Digital files aren't shipped — they download instantly from your dashboard after purchase, anywhere in the world.

If a print fails on my end, arrives damaged, or doesn't match the quote you approved, I'll remake or replace it at no charge — just send a photo within 7 days of delivery.

If a model can't be printed well as supplied, I'll tell you before charging anything rather than ship a part I'm not happy with.

Because prints and builds are made to order, I don't take general returns — but a failed, damaged, or not-as-quoted item is always made right with a remake or refund. Reach out and we'll sort it.

For commissions, once production has started the deposit covers materials and time already spent; anything not yet started is fully refundable.

Buying a digital file is a license to use it, not ownership of the design. A personal license lets you print for yourself; a commercial license lets you sell prints you make. Reselling or resharing the raw file is never allowed.

Digital goods are non-refundable once downloaded, since they can't be returned — but if a file is broken or not as described, tell me and I'll fix or refund it.

For prints, send an STL, 3MF, OBJ, or STEP file up to 50 MB, and note the material, color, and any tolerances that matter.

No model yet? Pair a print with a CAD modeling commission and I'll build it first.